Limited support for previous editions

NOTICE: THE MAC OS OPERATING SYSTEM AND WINDOWS® EDITIONS OF CONCORD ARE NO LONGER AVAILABLE TO PURCHASE, AND ARE NO LONGER ELIGIBLE FOR TECHNICAL SUPPORT.

These pages provide the only support information available for these previously released editions:

  • Concord Study Package Windows® 95 Version
  • Concord Study Package Macintosh Version

NOTICE: THE WINDOWS® 95 EDITION OF CONCORD IS NO LONGER AVAILABLE TO PURCHASE, AND IS NO LONGER ELIGIBLE FOR TECHNICAL SUPPORT.

 Concord 1.0.05 patch installation

A patch is available for the Windows® 95 version of Concord that will correct some compatibility issues with newer operating systems. The patch should be installed on Windows® XP, Windows® Vista, and Windows® 7. However, full compatibility is not guaranteed.

This patch will not affect the new Concord Desktop application.

For help installing Concord, please refer to the instructions on page 3 of the Quick Start Guide.

Note: The Setup program does not automatically install the version 1.0.05 update. Refer to the next section for instructions.

Automated installation

This patch installer has been updated for compatibility with 32- and 64-bit versions of Windows® Vista and Windows® 7. For more information about some of the issues on these operating systems, see Windows® Vista & Windows® 7 notes below.

  1. Concord must already be installed, and the program closed before continuing.
  2. Click on Download CrdWin105ins.exe. (Version 1.0.05, Created 02/04/11, Size 660KB)
  3. Save the file to your Desktop or a temporary folder.
  4. When the download is complete, double-click on the file to run it.
  5. Follow the prompts to install the patch.
  6. Launch Concord and select About Concord from the Help menu to confirm that the version number correlates to the downloaded version.

Note: The automated installer will put the patch files in either “Program Files” or “Program Files (x86)”, depending on your operating system. If you have installed Concord in another folder, please install the patch manually, using the Manual Installation instructions below.

Manual installation procedure (from Web):

  1. Concord must already be installed, and the program closed before continuing.
  2. Click on Download CrdWin105.exe. (Version 1.0.05, Created 01/31/00, Size 507KB)
  3. Save the file to your Desktop or a temporary folder.
  4. When the download is complete, double-click on the file to run it.
  5. Click OK to dismiss the “Concord 1.0.05″ message. The WinZip Self-Extractor dialog box will open.
  6. If you have placed Concord in a different location than the default specified by the original installation program, enter the appropriate path in the Unzip To Folder box. For 64-bit versions of Windows®, enter “C:\Program Files (x86)\Concord”.
  7. Click Unzip.
  8. When you receive the message, “3 File(s) Unzipped Successfully”, click OK, and then click Close.
  9. Open Concord and select About Concord from the Help menu. If the version number reads “Concord Study Package V1.0.05″, then you have successfully installed the update.

Manual installation procedure (from CD):

The Concord, Windows® 95 Version installation CD for serial numbers of W009000 and above contains the version 1.0.05 patch, as well as additional information on how to resolve certain issues with Concord. This document contains additional information about the installation CD, and applies to version 1.0. Those CDs labeled as “Version 1.0.05″ contain an update which needs to be installed after the Concord Setup program is installed.

For Windows® Vista and Windows® 7 operating systems, it is recommended that the patch be installed using the Automated Installation Procedure above.

  1. Concord must be already installed, and the program closed before continuing.
  2. Insert the installation CD into its drive.
  3. After the setup program begins, click Cancel, and then Exit Setup.
  4. On the Windows® Desktop, double-click on My Computer. In Windows® XP, My Computer can be found on the Start Menu.
  5. RIGHT-click on the Concord CD icon. Select Open from the pop-up menu. Double-click on the Update folder.
  6. Double-click on the file called “CrdWin105.exe”.
  7. Click OK to dismiss the “Concord 1.0.05″ message. The WinZip Self-Extractor dialog box will open.
  8. If you have placed Concord in a different location than the default specified by the original installation program, enter the appropriate path in the Unzip To Folder box. For 64-bit versions of Windows®, enter “C:\Program Files (x86)\Concord”.
  9. Click Unzip.
  10. When you receive the message, “3 File(s) Unzipped Successfully”, click OK, and then click Close.
  11. Open Concord and select About Concord from the Help menu. If the version number reads “Concord Study Package V 1.0.05″, then you have successfully installed the update.

More information

The version 1.0.05 update (see instructions above) provides the corrections to these version 1.0 issues:

  • Error message: “Search Error–Adding Collection”
  • Error message: “Citation Error: Invalid Syntax…”
  • Citation document character limit
  • Error message: “Concord caused a stack fault…”
  • Missing Pages in Science and Health, and other books
  • Deleting the search history list

What operating systems are compatible with Concord, Windows® 95 edition?

  • Windows® 95, 98, & NT 4.0
  • Windows® Millennium Edition, 2000, XP Professional*
  • Windows® XP Home**
  • Windows® Vista***, Windows® 7***

It will not run on Windows® 3.1, Windows® 3.11, Windows® NT 3.5, or Mac OS operating systems.

*Running Concord on Windows® ME, 2000, XP Professional, Windows® Vista, and Windows® 7 requires the version 1.0.05 update found above.

**If you are running XP Home Edition, you may need to run Concord in compatibility mode. To run in compatibility mode:

  1. Right click on the Concord icon on the desktop;
  2. Select “Properties”;
  3. Click on “Compatibility” menu;
  4. Check “Run this program in compatibility mode” box.

***Concord for Windows® 95 has compatibility issues with Windows® Vista and Windows® 7, and you may encounter problems.

Other Issues

I have lost my Serial Number.

Concord Support no longer maintains records of Serial Numbers for the Windows® 95 version of Concord. During installation, when prompted for the Serial Number, simply type anything in the box. Then click Next.

Installation
 

Error message when manually installing the patch from CD: “Can’t create output file…”.

Windows® Vista and Windows® 7 restricts access to some of the system folders on your hard drive. The default folder for the Concord installation is “C:\Program Files\Concord”, and “C:\Program Files (x86)\Concord” on 64-bit operating systems. These folders are locked by Windows®.

To bypass these restrictions, install Concord using the Automated Installation Procedure above. Or, extract the files to a location that you have access to, such as your Documents folder or Desktop. Then, cut and paste them into the Concord installation folder. You will be prompted to confirm this action, and answering Yes will complete it.

When I look up the word “Truth” in the Bible, it says that “0 citations found in verse mode”. Why?

Some words have a different meaning when the first letter of the word is capital such as “God” and “god.” “Truth” is one of these words. Concord has an option that will search for the uppercase and lowercase version of a word separately. You can set this search option with the following steps:

  1. From the Edit Menu, select Preferences, then Search Options.
  2. From the Book drop down list, select a book.
  3. From the Case Sensitivity drop down list, choose your setting.
  4. For a list of all the words that are affected by the case-sensitive search, select Case-sensitive Words from the View menu.

Most of the hymns play only one verse of the hymn, while some play all the verses. Why?

The hymns in the Windows® version of Concord only play one verse except if the hymn has some musical change from one verse to the next. The following hymns play all the verses since there is some musical difference between the verse: 28, 66, 82, 160, 207, 210, 253, 256, 271, 285, and 286.


NOTICE: THE MAC EDITION OF CONCORD IS NO LONGER AVAILABLE TO PURCHASE, AND IS NO LONGER ELIGIBLE FOR TECHNICAL SUPPORT.

While the program works fairly well with OS 9.1, we recommend that users of Concord for Macintosh do not attempt to use the program with OS X.

The Hymn Player responded differently on OS 9.1 and OS X

OS 9.1: There are random stuttering in the notes of the hymn being played, resulting in a choppy, unpleasant sound. This usually happens at the beginning of the hymn, and sometimes continues for the duration of the music. Also, the Hymn Player consistently crashes when attempting to use the external MIDI function.

OS X: The Hymn Player does not work on OS X. While the Hymn Player box can be opened, there is no sound when a hymn is played. Additionally, the Hymn Player eventually crashes every time. The crash was severe: the entire Classic Layer stopped responding and the computer had to be restarted. (A Classic application is a program that is not specifically designed for OS X. Concord is a Classic application. The Classic Layer refers to that part of OS X where Classic applications operate.)

Text Issues

Book Text Windowpane: When scrolling through text in the Book Text Windowpane, or displaying a search result, the text sometimes appears to overlap, and is unreadable. You can resize the window using the Window Resizer button in the upper-right-hand corner to fix the problem.

Copy References: This feature responds differently on OS 9.1 and OS X. On OS 9.1, copying references with a user-defined text style, correctly copies both the text and the style. On OS X, only the text can be copied, and it reverts to a plain text format.

Concord for Macintosh CD — installation instructions

  1. If you have an existing Concord installation: Save any personal notebook files or folders by dragging them out of your “Concord” folder and onto the desktop. Remove the old Concord folder by dragging it to the Trash icon.
  2. Insert the Mac Concord CD. Double-click the CD’s icon to open its window. From the open window, drag the folder named “Concord” to your hard disk’s icon. The folder “Concord” will be copied to your hard drive. Remove the Mac Concord CD by dragging the CD icon to the trash.
  3. Restore any personal notebook files or folders by dragging them back into the “Concord” folder. Use the notebook menu add/remove option to recreate the folder names in the notebook list (see pp. 147-10 in the Concord User Guide).

To use Concord

Eject the installation CD from its drive. The Concord CD is designed for installation only. Operating Concord from the CD without installing the program on your hard drive may result in unexpected behavior.

To launch Concord from your hard drive, first open your hard drive. Open the folder “Concord” on and double-click the program icon “Concord”. A large color “splash screen” will briefly appear to indicate that the program is starting. Shortly after the splash screen goes away the Concord menu bar will appear. Pull down the “Books” menu to begin using Concord. The Tutorial chapter of the Concord for Macintosh User Guide and the Quick Reference will help you get started.

Installation error message

When installing from the CD, you may receive the following error message: “File cannot be copied onto itself”.

To fix this, follow these steps:

  1. Open your Hard Disk Volume folder and create a new folder called Concord.
  2. Open the Concord folder on the CD and drag all its contents to the new folder you created on your Hard Disk.

Friend, the portion of the site for which you are seeking is no longer available. Please use the following links to help you find what you need.

If you are looking for Concord Support, please visit the support links tab on the Concord page

If you are looking for the Seeking and Offering, please visit: https://groups.google.com/forum/#!forum/all-things-reading-room

For information regarding broadcasting content, please contact: broadcasting@csps.com.

Systems Requirements for previous editions of Concord

16 MB memory
55 MB free hard disk space, 15 MB needed to run the program from CD
IBM PC and compatibles; 486/66 MHz or better (Pentium processor recommended)
CD-ROM drive
Color monitor (256-color SVGA recommended)
Windows-compatible sound card
Windows 95, Windows 98, Windows Millennium Edition*, Windows 2000*, Windows XP*, or Windows NT 4.0 (not Windows 3.1), Windows Vista*, Windows 7*
*Running Concord on Windows ME, 2000, and XP requires the version 1.0.05 update found here.

Macintosh II or later, including PowerPC and G3
Recommended System Minimum 8 MB RAM (sys 7), 12MB (sys 7.6 – OS 9.0.4)
12.5 MB of free hard disk space
Any System 7 or 8, 9.0.4
Monochrome and Color monitor support
Release format: CD and low-density 800K diskette.SYSTEM REQUIREMENTS FOR CONCORD, MACINTOSH VERSION

IBM XT or compatible, or later including 286, 386 SX or DX, 486 SX or DX, or Pentium
640 K (Kilobytes) of RAM
10.5 MB (Megabytes)
MS/PC DOS 3.2 or greater
Monochrome or Color monitor support from CGA through SVGA
Diskette format: low density, 3.5 or 5.25″

Concord will run under Windows 3.x, 95 and 98 as a DOS application. The DOS version of Concord is not a Windows program and does not support the mouse. It does not support sound cards; sound for the hymns goes directly to the PC’s speaker. This version of Concord cannot print from Windows-only printers. The DOS version of Concord will run under the following versions of Windows:

Windows 3.x: 386 SX or DX, (486 SX or DX); 8 MB RAM
Windows 95: 486DX or greater; 16 MB RAM
Windows 98: 32 MB RAM
Windows Millennium Edition*
Windows 2000*
Windows XP*
*Successful operation of Concord is not guaranteed on Windows ME, 2000, or XP.